Terms and conditions
License agreement, GDPR, privacy and cookies policy.
License agreement
Please read this contract carefully.
1. License and acceptance
This is a legal agreement between you and G-Sonique Digital Instruments. By using all or any portion of the software/services you accept all the terms and conditions of this agreement. This license agreement is your proof of license to exercise the rights granted herein and must be retained by you. As between you and G-Sonique Digital Instruments, G-Sonique Digital Instruments retains all title to and ownership of the software product and reserves all rights not expressly granted to you.
2. Limitations
Any of the products, either in whole or in part, MUST NOT be used on any machine which is used for the research, development, construction, testing or production of weapons or other military applications. This also includes any machine which is used in education for any of the above mentioned purposes, as well as people who accept, support or use any kind of violent or other aggressive behaviour against other people or animals.
3. Terms and conditions of use
All digital products are generated manually for every individual client with product personalization, individual copy protection etc. Products are usually sold as packages of digital services (manual analog audio mastering), sound samples, banks and digital content. This program is not free; if you use it, you must register it. You can obtain the full version license by registering at the software's home page. Upon the reception of the full version of the software product from the author you become a legal owner of the full version personal license. A personal registration will grant you the personal license to use the full version of this product to its full extent, including the royalty-free use of the software product in your productions, recordings and/or performances. Obtained software is for your personal use only and cannot be given to any other person. For your convenience you are permitted to load, install and use the software contained in this package on more than one computer provided that such installations are for your own use only. Should you violate the terms of the license, the author has the right to terminate your license, without any obligation to you. All products and services at our website can be purchased only by private customers, not entrepreneurs or companies. If you want to purchase our products/services as a company please contact us first at info@g-sonique.com.
4. Distribution
You may not distribute full, alpha and beta versions of the software product in any form without prior written permission from G-Sonique Digital Instruments. It is strictly prohibited to distribute, lend, rent or sell full, alpha or beta versions. You undertake not to copy the software or otherwise reproduce the same, provided that you may copy the software for back-up or installation purposes as laid out within the terms of this licence.
5. Decompiling, disassembling or reverse engineering
You acknowledge that the software product contains trade secrets and other proprietary information of G-Sonique Digital Instruments. Except to the extent expressly permitted by the laws of the jurisdiction where you are located, you may not decompile, disassemble or otherwise reverse engineer the software product, or engage in any other activities to obtain underlying information that is not visible to the user in connection with normal use of the software product. In particular, you agree not for any purpose to transmit the software product or display the object code on any computer screen or to make any hardcopy memory dumps of the object code. If you believe you require information related to the interoperability of the software product with other programs you should request such information from G-Sonique Digital Instruments. Upon receiving such a request, G-Sonique Digital Instruments will determine whether you require such information for a legitimate purpose and, if so, will provide such information to you within a reasonable time and on reasonable conditions. You undertake not to translate, adapt, vary or modify the software.
6. Copyright, patents, trade marks and other intellectual property rights
The copyright and other intellectual property rights in this software are owned by G-Sonique Digital Instruments. You acknowledge that any and all of the copyright, trade marks, trade names, patents, and other intellectual property rights subsisting in or used or in connection with the software, including all documentation and manuals relating thereto, are and remain the sole property of G-Sonique Digital Instruments. You shall not during or at any time after the expiry or termination of this licence in any way question or dispute the ownership by G-Sonique Digital Instruments thereof.
7. Warranty
You acknowledge that the software is not error-free and agree that the existence of errors does not constitute a breach of this License. The software product is provided for use “as is” without warranty of any kind. To the extent permitted by the applicable law, G-Sonique Digital Instruments disclaims all other warranties with respect to the software either express or implied including but not limited to any implied warranties of merchantability, or fitness or quality for any particular purpose and/or use. G-Sonique Digital Instruments is not obligated to provide any updates or upgrades to the software product.
8. Liability
Use of the software is entirely at your own risk. G-Sonique Digital Instruments shall not be liable to you for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with this licence or the software, its use, installation or otherwise except to the extent that such liability may not be lawfully excluded under the law. Notwithstanding the generality of the above, G-Sonique Digital Instruments expressly excludes liability for indirect, special, incidental, or consequential loss or damage which may arise in respect of the software, its use, the system or in respect of other equipment or property, or for loss of profit, business, revenue, goodwill or anticipated savings. In the event that any exclusion contained in this licence shall be held to be invalid for any reason and G-Sonique Digital Instruments becomes liable for loss or damage that may lawfully be limited, such liability shall be limited to the licence fee paid by you for the software.
9. Termination
Your licence shall terminate forthwith if you are in breach of any term, condition or provision of this licence. Upon termination you shall remove all of the software and documentation covered by this licence that is recorded on the hard disk of any computer under your control.
10. Product activation
Some of our products need to be activated by entering the serial number. The serial number is assigned to you by the purchase and is for your usage only. You shall not pass it to any party who has not purchased the software. In the case this serial number is abused in any way, we can easily track the owner because we store all personal information about every serial number owner.
11. Refund and return policy
No refund policy on all of our software products and bundles! We do this because we offer digital products, which are available to you after your purchase as download links. You are required to test the trial/demo version of the product prior to purchase to make sure it works in your system. If you purchase one of our products, after your payment has cleared, an email will be sent to you with the full version (or registration key and password to unlock the software if needed). Once this information is emailed to you, there will be no refunds given.
Contractor / manufacturer
G-Sonique Digital InstrumentsHolubyho street
921 01 Piešťany
Slovakia, EU
Installing the product file constitutes acceptance of this agreement.
Installation instructions: follow the directives given by the present installer.
GDPR terms, privacy policy and cookies policy
Effective date: October 2025
1. Introduction
This GDPR Terms and Privacy Policy and Cookies Policy (the “Policy”) describes how G-Sonique Digital Instruments (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use our website, online shop, software products and related services. Our goal is to ensure transparency and compliance with all applicable personal data protection laws, particularly the General Data Protection Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection in the Slovak Republic. We are committed to protecting your privacy and maintaining the highest standards of data protection, confidentiality and integrity.
2. Controller / manufacturer
G-Sonique Digital InstrumentsHolubyho street, 921 01 Piešťany
Slovakia, European Union
Responsible person: Lukáš Zahurančík
Contact email: info@g-sonique.com
If you have any questions regarding the processing of your personal data, please contact us at the above address. If your email is undelivered, please reach us by phone or through the contact form on our website.
3. What personal data do we collect
- Identification and contact data: first name, last name, title, billing and shipping address, country, phone number, email address.
- Order and transaction data: information about purchased products, order history, invoice data, account number and email used for payment.
- User account data: login name, encrypted password, preferences, order history, support requests.
- Technical and behavioral data: IP address, browser type and version, operating system, device information, visited pages, time spent on site, referring URLs and other analytics data (via cookies or tools such as Google Analytics).
- Marketing data: newsletter subscription status, marketing preferences, email used for newsletter or demo downloads.
- Contact form and communication data: contents of emails, inquiries and support messages.
- Social media profile data: name, profile picture or public posts if you interact through social media integrations.
- Emails for digital materials and downloads: when you provide an email to download demo versions, free materials or digital products.
We do not collect or store any additional data beyond what is listed above.
4. How we collect your data
We collect your data directly from you (creating an account, placing an order, filling out a contact form, subscribing to our newsletter, downloading demos or contacting us), automatically through cookies and analytical tracers, through our payment gateways when you make an order, and from third parties or partners such as payment processors, marketing platforms or analytical tools. No additional collection methods are used.
5. Why we collect your data
We collect your data to deliver your orders and fulfil the purchase contract, create and manage your customer account, issue invoices and comply with legal obligations, provide technical support and respond to inquiries, and send newsletters and marketing communications (only upon your active consent). By submitting your email anywhere on our site and agreeing to its use, you consent to receiving occasional marketing or informational messages from G-Sonique Digital Instruments. You may unsubscribe anytime by clicking “unsubscribe” in the footer of our emails.
5A. Legal basis and purpose of processing (Art. 6(1) GDPR)
- Processing orders and performance of contracts — lit. b) performance of a contract.
- Accounting and fulfilment of legal obligations — lit. c) compliance with a legal obligation.
- Creation and management of customer accounts — lit. b) performance of a contract.
- Sending newsletters and marketing offers — lit. a) consent of the data subject.
- Analysis of site traffic and user behaviour — lit. a) consent (via cookie banner) / lit. f) legitimate interest (for anonymised data).
- Targeted advertising and remarketing — lit. a) consent (via cookie banner).
- Communication via contact form or email — lit. f) legitimate interest / lit. a) consent.
- Payment processing — lit. b) performance of a contract / lit. f) legitimate interest (fraud prevention).
- Website security and fraud prevention — lit. f) legitimate interest.
For purchases (name, address, email) the data is obligatory — without it we cannot fulfil the contract. Voluntary data (consent to marketing or cookies) is always optional.
6. Who processes your data
Your data is processed only by authorized employees responsible for technical support, invoicing, communication and account management. Data Processor: G-Sonique Digital Instruments, Piešťany, Slovakia. Responsible Person: Lukáš Zahurančík — info@g-sonique.com. Your data is not shared with any unauthorized third parties.
6A. Recipients of personal data
We may share your personal data only when necessary for the purposes stated above, under proper Data Processing Agreements (Art. 28 GDPR). Recipients include IT and hosting providers; payment gateways (Stripe, PayPal, GoPay, TrustPay); marketing and analytical tools (Google Ireland Ltd. — Analytics, Ads, Tag Manager; Meta Platforms Ireland Ltd. — Facebook, Instagram Pixel); carriers and postal services (Slovenská pošta, DPD, GLS); email and newsletter services (Mailchimp, Brevo, SMTP server or our own infrastructure); public authorities if required by law; and parties in case of a company merger, sale or transfer of ownership. All partners are bound by GDPR-compliant data processing agreements.
7. How long we store your data
- Orders and invoices — 10 years (required by accounting and tax laws).
- Customer accounts — as long as your account remains active, plus 2 years after closure.
- Newsletter subscriptions — until you withdraw your consent.
- Communication data — up to 2 years from the last interaction unless required longer for legal purposes.
8. How you can review your data
After logging into your account, you can download a ZIP archive containing all personal data stored about you. This allows you to confirm that we hold only the information described in Article 3 and nothing more.
9. How to delete your data
You can delete your data directly from your account using the one-click deletion tool. Alternatively, contact our support to disable your account and remove all related data. After deletion, you will lose access to your account, as all related records (including login data) are permanently erased.
10. Security of your data
Your data is stored on secure servers protected by modern firewalls, antivirus software, SSL/TLS encryption and limited access permissions. We apply strict technical and organisational measures to prevent unauthorized access, alteration, loss or disclosure. Regular backups and vulnerability audits are performed. In the event of a data breach that may pose a risk to your rights, we will notify the Office for Personal Data Protection of the Slovak Republic within 72 hours and affected users without undue delay. Please keep your password confidential; you are responsible for maintaining the secrecy of your login credentials.
11. Cookies policy
Our website uses cookies and similar technologies to improve user experience, analyze traffic and personalize content. Types of cookies used:
- Necessary cookies: essential for website operation (shopping cart, login).
- Analytical cookies: monitor site performance via Google Analytics and Tag Manager.
- Marketing cookies: for remarketing and ad personalization (Google Ads, Meta Pixel, Instagram).
- Functional cookies: remember preferences like language and form entries.
Cookie consent is managed via our cookie consent tool, which ensures compliance with the GDPR and ePrivacy Directive. You can modify or withdraw consent at any time through the cookie icon or your browser settings. Blocking certain cookies may affect website functionality.
12. Your rights under GDPR
- Access (Art. 15) — know what data we hold.
- Rectification (Art. 16) — correct inaccurate data.
- Erasure (Art. 17) — delete your data (“right to be forgotten”).
- Restriction (Art. 18) — limit data processing.
- Data portability (Art. 20) — receive and transfer your data.
- Objection (Art. 21) — object to data use, especially for marketing.
- Withdraw consent (Art. 7(3)) — anytime, without affecting prior lawful processing.
We may request proof of identity to verify requests; such proof will be deleted once verification is complete. All requests are answered within one (1) month, extendable by two (2) months for complex cases. Contact: info@g-sonique.com.
13. Transfer of data outside the EU
Your data is primarily processed within the European Union (EU) and European Economic Area (EEA). However, data may be transferred outside the EU (e.g. to the USA) when using Google Analytics / Google Ads, Meta Platforms (Facebook, Instagram) or Mailchimp / newsletter tools. These transfers use Standard Contractual Clauses (SCCs) and additional safeguards such as data minimization and anonymization. Copies of such mechanisms are available upon request at info@g-sonique.com.
14. Automated decision-making and profiling
We do not engage in automated decision-making producing legal effects. Limited profiling (e.g. aggregated audience analytics, demographic segmentation) may occur for marketing optimization, never without consent.
15. Changes to this policy
We may revise this Policy at any time. Updated versions will be published on our website and take effect 180 days after publication, unless otherwise stated. Continued use of our services after that period constitutes your acceptance of the revised Policy.
16. Contact information
G-Sonique Digital InstrumentsHolubyho Street, 921 01 Piešťany, Slovak Republic
Email: info@g-sonique.com
© 2025 G-Sonique Digital Instruments. All rights reserved.